Subscription Cancellation Policy

Overview: We understand that your needs may change, and you may wish to cancel your subscription. This policy explains the process for canceling your subscription and any associated terms.

1. Cancellation Process

• How to Cancel: You may cancel your subscription at any time by:

• Logging into your account on our website and selecting the "Cancel Subscription" option.

• Contacting us via email at help@foundersfuel.com with your subscription details, including your order number.

• Timing of Cancellation: To avoid being charged for the next billing cycle, your cancellation request must be received at least 48 hours prior to the renewal date. Any cancellations made after this time frame will take effect for the following billing cycle.

2. Refunds and Outstanding Deliveries

• Partial Refunds: We do not provide partial refunds for subscription cycles already in progress. However, you will continue to receive any remaining deliveries associated with the current billing cycle after cancellation.

• Prepaid Subscriptions: If you have prepaid for a subscription, you may cancel at any time, but refunds will only be issued for the unused portion of the subscription period, provided the request complies with our Refund Policy.

3. Reactivation of Subscriptions

• Resuming a Subscription: Canceled subscriptions can be reactivated at any time by logging into your account and selecting the "Reactivate Subscription" option. You will receive a confirmation email, and the subscription will resume in the next billing cycle.

 

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Refund Policy for Subscription Products

• Refunds will only be provided for defective or incorrect items.

• Refund requests must be submitted via email to help@foundersfuel.com within 30 days of delivery.

• Approved refunds will be processed back to your original payment method within 5–10 business days after approval.